Holiday Inn Express, Chester Racecourse by IHG
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What Guests Say
On our weekend stay , the staff were very kind and friendly , room was nice and tidy , but there was quite a bit of dust on the back and arms of the sofa bed that was in our room , we did not need as we used the bed . and im not one to complain about things that do not affect my stay . thet only thing i would say is , the road was a bit noisy in the morning so if you are a lite sleeper this will bother you . and the coffee at breakfast was liked warm water , i no places cut back on things like this but i love my coffee , this was not what i would call coffee , more warm brown water .
Andy
March 2025
Nice room, fan provided was 30 degrees when we stayed at the room wasn’t as hot as I was expecting! Lovely breakfast the lady even put the tv on for our little boy to watch while eating, lovely bar area which was nice to cool down in after a long day at the zoo! We also had a lovely evening walk around the racecourse!
Courtney
August 2025
Situation of the hotel, within walking distance of city centre. Clean, modern hotel with all functional desirable facilities to make stay comfortable and pleasurable. Very friendly, efficient and helpful staff. Excellent breakfast choice.
Gabrielle
July 2025
My sister and I stayed in a twin room. The beds are comfy and there was a choice of pillows which is fab! Breakfast was great, with a choice of a hot cooked breakfast or you could have cereal, toast or pastries. The hotel is approximately 5 mins walk from the centre of town and is right next to the racecourse. The staff are great! Dave was extremely helpful when we experienced an electrical issue and he arranged for us to move to an alternative room.
Karen
July 2025
Easy 4/5 mins walk into Chester plus plentiful easy parking £10 per night. We arrived very early to make the best of our stay and could park up and leave as and when we wanted and just pay for the nights we were stopping, not by the hour during the day/night (just mention to them prior to visit and they will expect you and a warden will book you in). Full range hot and cold breakfast choices. Also, throughout stay (even before book in times) complimentary tea/coffee/hot choc downstairs. Standard room perfect for our needs with all expected basic facilities. Bathroom with plentiful Dove complimentary body wash/shampoo/ liquid hand-soap / towels / hair dryer tea/coffee kettle etc. Staff lovely and accommodating at all times.
Karen
March 2025
Excellent location. The room was warm and generally well-appointed. The breakfast was plentiful, hot and tasty with good choices. Kelly is a gem and recommended that we visit the zoo. The hotel offered discounted tickets and we had a fabulous time. The staff in general are so friendly and knowledgeable about the area.
Chantal
January 2025
Very friendly staff and the location just few minutes of walking from the old town. Being next to the race course means that there is space to breathe when walking around the hotel alongside the city wall. Very fast free wifi really helped with catching up with my work.
Margus
March 2025
Nice hotel, clean comfy bed and room, great location and a good breakfast. Celebrating my wife’s birthday.
Kevin
January 2025
Breakfast hot and promptly restocked as needed. Perfect location for exploring the City and its Christmas Market and shops. The room size was adequate, clean, warm and lovely bathroom with Dove cleansing products. Very helpful and pleasant Reception Staff.
Karen
November 2024
The location is great for getting into Chester right next to the race track. Fab view from our room. Having a carpark is so much better than having to trek through town with a bag. The staff were very friendly and helpful. When. We needed a gluten free option for breakfast it was no problem. Hot drinks available to help yourself any time too. Would definitely recommend.
Sarah
May 2025
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