Holiday Inn Express, Chester Racecourse by IHG

Situation of the hotel, within walking distance of city centre. Clean, modern hotel with all functional desirable facilities to make stay comfortable and pleasurable. Very friendly, efficient and helpful staff. Excellent breakfast choice.

Easy 4/5 mins walk into Chester plus plentiful easy parking £10 per night. We arrived very early to make the best of our stay and could park up and leave as and when we wanted and just pay for the nights we were stopping, not by the hour during the day/night (just mention to them prior to visit and they will expect you and a warden will book you in). Full range hot and cold breakfast choices. Also, throughout stay (even before book in times) complimentary tea/coffee/hot choc downstairs. Standard room perfect for our needs with all expected basic facilities. Bathroom with plentiful Dove complimentary body wash/shampoo/ liquid hand-soap / towels / hair dryer tea/coffee kettle etc. Staff lovely and accommodating at all times.

Very friendly staff and the location just few minutes of walking from the old town. Being next to the race course means that there is space to breathe when walking around the hotel alongside the city wall. Very fast free wifi really helped with catching up with my work.

Breakfast hot and promptly restocked as needed. Perfect location for exploring the City and its Christmas Market and shops. The room size was adequate, clean, warm and lovely bathroom with Dove cleansing products. Very helpful and pleasant Reception Staff.

The staff went above and beyond with our children and helping out whenever they could. Angela and Graham P offered advice where to eat, where to go and were on hand at breakfast for our needs (4 kids one special needs and 2x under 3) The staff made the hotel and we have contacted the hotel separately to pass our thanks on, people are often fast to give negative but not positive feedback. The hotel was clean, well set out with adjoining rooms and brilliant location for the city centre.