Holiday Inn Express, Chester Racecourse, an IHG Hotel

Excellent location. The room was warm and generally well-appointed. The breakfast was plentiful, hot and tasty with good choices. Kelly is a gem and recommended that we visit the zoo. The hotel offered discounted tickets and we had a fabulous time. The staff in general are so friendly and knowledgeable about the area.

Breakfast hot and promptly restocked as needed. Perfect location for exploring the City and its Christmas Market and shops. The room size was adequate, clean, warm and lovely bathroom with Dove cleansing products. Very helpful and pleasant Reception Staff.

The hotel was easy to get to with plenty of parking (£10 per night). The staff were very friendly and the hotel itself was very clean with plenty of seating in the foyer area, a little bar and tea and coffee on tap. The rooms were a decent size with comfy beds, tea and coffee facilities, tv and a heater if needed. You can opt for a racecourse view for a little bit extra money, but we chose not to. The shower was excellent with plenty of towels and shampoo/bodywash etc. Breakfast was buffet style with a good selection of cereals, fruit, and full english, fruit juice etc and the area was spacious with plenty of tables that were cleared quickly. The location of the hotel is also excellent, not only for the racecourse, but it is a couple of 100 yards from the city walls, so giving access to everywhere in the city without having to negotiate traffic etc. The centre has an amazing selection of shops, food outlets and history so well worth a visit, but doesn't have the crowds that York does. If you are looking for a cozy character hotel, then this isn't it, however, for location, facilities and staff it is perfect

Staff couldn’t help enough, especially front desk. Car parking facilities were excellent and free. Breakfast was on the whole very good with choices of continental and cooked. Rooms were spotless as was all the public areas. Short walk uphill to main thoroughfare. Added bonus was the city tour bus stopped outside hotel every hour.

Air conditioned breakfast room which was clean and well maintained. Good choice of breakfasts from full English to cereal, croissants and muffins. Staff all very helpful. Room clean and plenty of space. Plenty of services available with 24hr reception. Location is 5 mins walk to the start of the city walls and into the centre. Walked everywhere once we had arrived.